RBA Confirmed: 72 days until card surcharges are banned. Check you're on the right rate →

Can you negotiate your Amex merchant rate?

Short answer

Often, yes, at least indirectly. Merchant pricing is not fixed in stone, and how you accept American Express, through your existing provider, on a plan that bundles Amex, or via a program aimed at smaller businesses, affects the rate you pay. There is no guaranteed number because costs vary by business and provider, but comparing your options and asking is how businesses lower what they pay. RBA data reported by money.com.au put the average Amex merchant fee at 1.35%, a useful benchmark to hold your own rate against. Amex is not covered by the RBA surcharging changes, so confirm your current Amex position with your payment provider.

Last updated: 2 July 2026

What is actually negotiable

Merchant pricing is commercial, and that gives you room to move. The rate you pay on American Express depends on how you accept it: some providers price Amex on a bundled plan alongside Visa and Mastercard, some quote it separately, and there are programs aimed at small and medium businesses that set Amex closer to the scheme rates. Because of that, the lever is usually the plan and the provider rather than a line-by-line haggle. RBA data reported by money.com.au put the average Amex merchant fee at 1.35% across September to December 2024, which is a fair benchmark to measure your own rate against before you ask.

How businesses lower what they pay

The practical route is to compare first, then negotiate from a position of knowledge. Work out your blended rate and pull your Amex cost off your statement, then weigh it against competitive quotes for a similar setup. If your Amex rate sits well above the benchmark, that is your case for a better plan, either with your current provider or a new one. No one can guarantee a saving, because the right fit depends on your transaction mix, average sale and volume, but businesses that compare and ask generally do better than those that leave the rate untouched.

Eligibility check
See if you qualify for 0.89%

Answer a few quick questions. Final eligibility is confirmed from your merchant statement.

What this means for your rate

The timing makes this more than housekeeping. From 1 October 2026 surcharging on eftpos, Mastercard and Visa will no longer be permitted, so those card costs move onto your margin. American Express is not covered by that RBA change, though providers including Tyro and Eway have said they will remove Amex surcharging on 1 October 2026, and Eway reports Amex has announced its own change from that date, so confirm the Amex position with your payment provider. Once card costs can no longer be passed on, your rate is the main lever left, and that includes Amex. A comparison across every card type is the reliable way to act on it, with MerchantRates partner rates as low as 0.89% for businesses that qualify.

Sources: RBA Conclusions Paper media release (mr-26-10) · ACCC card surcharges guidance · Eway: RBA reform response · Tyro: surcharge ban confirmed · RBA payments data (merchant fees) · RBA data reported by money.com.au · RBA data reported by finder.com.au.

Information current as at 2 July 2026.

This page is general information only and is not legal or financial advice. The RBA sets the final rules and timing, so confirm current details at rba.gov.au.
Common questions
Related questions
Is my Amex rate fixed?
Not usually. Merchant pricing is commercial, and how you accept Amex, the plan and the provider, affects your rate. Costs vary by business and provider, so it is worth comparing and asking.
What is a good Amex rate to aim for?
There is no single target, but RBA data reported by money.com.au put the average Amex merchant fee at 1.35%, which is a useful benchmark to hold your own rate against.
How do I actually lower my Amex cost?
Compare your rate across all card types first, then use that to negotiate a better plan with your current or a new provider. No saving is guaranteed, but comparing shows where you stand.
Free comparison
Ready to pay less?

Tell us about your business and we'll find you a lower merchant rate, or pay you $100 for your time.

No cost to you. We're paid by providers only if we place you, never by the business.
Response within 2 hours. A specialist will be in touch same business day.
No obligation. Compare your options on your own terms. No pressure.
Same terminal, same setup. Nothing changes except the rate you pay.

Supported by Australian Merchant Payment Advisory (AMPA), helping Australian businesses navigate the 2026 RBA surcharge changes.

Get your free rate comparison
A specialist will be in touch within 2 business hours.

No obligation. Your data is never shared with third parties. By submitting you agree to be contacted by a MerchantRates specialist.

Request received.

A specialist will be in touch within 2 business hours with your personalised rate comparison. Check your inbox, including your spam folder.