Who we are
MerchantRates operates as an Australian Merchant Payment Advisory (AMPA) initiative. We are not a bank and not a payment provider — we are an independent comparison service whose only job is to get Australian businesses a better merchant rate. Because we aren't owned by any one network or terminal company, we can compare providers on their merits and recommend what actually suits your business.
Our mission: navigating the 2026 RBA surcharge changes
From 1 October 2026, the Reserve Bank of Australia's reforms mean card surcharging is changing for Australian businesses. When you can no longer pass card costs on to customers at the till, the rate you pay to your provider comes straight off your margin. Our mission is to help businesses get ahead of that change now — by comparing merchant fees and switching to a lower, fairer rate before the surcharge ban takes effect.
How the service works
It takes about 60 seconds to start:
- Tell us your current rate. Share your current merchant fee and rough monthly card turnover.
- We compare 20+ providers. Our specialists assess the best fit for your industry, volume and terminal setup.
- We present your options. You choose. We handle the switching, paperwork and setup at no cost to you.
- You save — or we pay you $100. If we can't beat your eligible rate, we'll pay you $100, subject to our $100 Guarantee Terms.
Why it's free
Our service is completely free to your business. We're paid by providers only when we place a business with them — never by the business itself. That means you get an independent comparison and hands-on help to switch, without paying us a cent. If a switch isn't right for you, there's no obligation to proceed.
Why businesses trust us
- Truly independent. No preferred partners — the best rate wins, every time.
- No lock-in. We favour month-to-month arrangements so your business stays flexible.
- We manage the switch. Paperwork, provider liaison and switching costs are handled by our team.
- Ongoing rate monitoring. We keep watching the market and flag a better deal if one appears.
Talk to us
Want to know more before you start? Email us at info@merchantrates.com.au, or get your free comparison now.