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Merchant fees for Builders

Builders sit at the high-value end of the trades. A single residential project can run from $20,000 for a small extension to $500,000 or more for a custom home, and that money rarely moves in one payment. It arrives in stages through progress claims tied to slab, frame, lock-up and completion milestones. Because the figures are so large, how you collect each payment has a genuine bottom-line impact, and surcharges that look trivial elsewhere become serious money here.

For most builders the headline question is not which card reader to buy but whether cards belong in the payment mix at all. Bank transfer and EFT carry no percentage fee, so the bulk of contract value tends to move that way. Cards earn their place on the smaller, faster transactions: deposits, variations, trade-counter purchases and compact reno, maintenance or handyman jobs where convenience outweighs the cost of a percentage point or two.

Builder reviewing a progress claim invoice on a tablet at a residential construction site
Indicative blended rate for builders
Indicatively, card acceptance for builders tends to land around 1.0%-1.8% blended, with EFTPOS often cheaper than scheme credit cards; large progress claims are usually settled by EFT at no percentage fee.
Indicative only — your actual rate depends on your card mix, average ticket and volume. Not a quote and not a guarantee.

Why builders fees sit where they do

The blended range reflects where builders actually use cards, which is the smaller end of their work. EFTPOS debit typically sits at the low end, while Visa and Mastercard credit, especially premium and business cards, push toward the top. The headline figure means little on its own because a builder's largest sums usually bypass cards entirely via EFT. What moves your effective rate is the split between card and bank transfer, your average card ticket, and whether you pass surcharges on or absorb them.

Average transactionHighly polarised: six-figure progress claims by EFT alongside smaller card payments of a few hundred to a few thousand for deposits, variations and supplies
Card volumeLow card count relative to revenue; most contract value moves by bank transfer, with cards concentrated on deposits and minor works
Card mixEFTPOS and consumer debit for small jobs; Visa and Mastercard credit, including business cards, more common on deposits and trade-supplier accounts
SeasonalityTied to project pipelines and approvals; weather, material lead times and milestone timing drive cash flow more than calendar seasons

What to look for in a provider

Look for a setup that treats cards as one option rather than the default. Useful features include clear, compliant surcharging so percentage fees on larger card payments are passed on transparently, invoice or payment-link tools for collecting deposits and variations remotely, and integration with accounting and job-costing software. A portable terminal helps at trade counters and site meetings. Because EFT handles your biggest sums, prioritise low or no fixed monthly costs and pay-as-you-go pricing over a plan built around constant high-volume card turnover.

Common questions
Builders payments, answered
Should I accept cards for progress payments?
Usually not by default. On large progress claims a percentage card fee becomes substantial, so most builders take these by bank transfer or EFT, which carries no percentage cost. Reserve cards for deposits, variations and smaller jobs where speed and convenience justify the fee, or surcharge transparently if a client insists on paying a big claim by card.
What would card fees be on a $100,000 job?
On a single $100,000 card payment, an indicative rate of around 1% to 1.5% would mean roughly $1,000 to $1,500 in fees, which is why builders rarely run claims of this size through a card. Taking it by EFT or bank transfer typically avoids that percentage cost entirely. If a client wants to use a card, a compliant surcharge can pass the cost on rather than absorbing it.
Can I take a deposit by card?
Yes, and deposits are one of the better cases for cards. They are smaller than progress claims, often paid quickly to secure a booking, and a payment link or terminal makes collection simple. The fee on a modest deposit is far more manageable than on a six-figure claim, so many builders happily accept cards here while steering larger milestone payments toward EFT.
EFT or card for large invoices?
For large invoices, EFT or bank transfer is generally the cheaper route because it avoids percentage-based card fees that scale with the amount. A 1%-plus fee on tens of thousands of dollars is significant, whereas EFT cost is typically flat or negligible. Cards make more sense on smaller invoices where the convenience and speed outweigh a comparatively small fee.
Can I surcharge construction payments?
In Australia you can generally pass on your reasonable cost of accepting a card through a surcharge, provided it does not exceed what the card actually costs you and is disclosed before the customer pays. For builders this matters most on larger card payments. Always check current rules and your contract terms, and keep surcharging clear and proportionate so clients understand the charge.
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